Onsite Support Services in Toronto and the GTA

24/7 Help Desk services for peace of mind.

Our clients turn to us for one-stop-shop onsite support services. We provide this valuable service because even clients that are hosted on the cloud need support for their onsite systems and devices. Technical issues range from phones and computers to routers and servers, all of which prevent your and your business from working at peak performance. Our onsite support services team will answer the call and arrive quickly when you need it most. We’ll work to your schedule with completely flexible scheduling that allows us to provide the support when it’s most convenient to you.

We know that small-medium business owners need peace of mind that their essential technologies are up and running, 24/7/365. When you need the help, turn to CG Technologies experts for onsite support of your critical IT.

Explore our onsite support services in Toronto and the Greater Toronto Area.

Our Onsite Support Services Include:

How can we help you? We provide you with support that is 100% Canadian and acts as your full-service IT technical support team, without the cost of hiring and staffing resources in-house. Talk to us about our onsite support services, which include:

  • Completely flexible and convenient scheduling. We’ll schedule technical support visits when you need them, and when it’s most convenient.
  • Immediate attention to emergencies. We provide our clients with emergency response that guarantee our technical experts will be there ASAP when called upon.
  • A knowledgeable and professional extension of your team. Our fully trained and experienced technicians are trained to support you as seamlessly as possible.

Benefits of Onsite Support Services:

Help Desk Services are perfect for growing businesses that rely on their IT systems and devices to be up and running any day, any time. CG Technologies offers technical support solutions that are tailored to the way your business works, at a much lower cost than hiring in-house resources. Here are just a few of the benefits our SMB clients are taking advantage of:

  • Support and expertise that’s just a phone call away, any time of day or night. We are available to respond to your every request all hours of the day and night, so that you can get expert help whenever you need it – not just 9-5.
  • A one-stop-shop solution. We support all major device types and platforms so we can be your complete partner for onsite technical support.
  • A reliable, responsive support team. Our onsite support staff are all IT professionals that have the credentials, experience and training required to help you get you up and running as quickly as possible.
  • A true partnership. We’ve worked hard to ensure that our turnover rates are incredibly low in our onsite support teams, which only benefits our clients. High familiarity between your employees and our support technicians is proven to boost the level of support we can offer you in the long term.

Onsite Support Services FAQs

Q: What kind of support does CG Technologies offer?

A: We give you a choice with flexible support options. We offer both onsite and help desk support for our clients. Our Help Desk is available 24 hours a day, 7 days a week, every day of the year, and is staffed by IT professionals who can help you get back on track. Our Toronto and the GTA on-site support team offers flexible scheduling so that you can get the help you need whenever you need it.

Q: How much experience does your Onsite Support Services team have?

A: We’ve been in the business for over 20 years, and servicing clients with big and small needs for just as long. Our support team is 100% Canadian and has a track record of excellence for our clients. Just check out our testimonials to see how many clients rely and recommend us for our onsite support services!

Q: Where does CG Technologies provide service?

A: CG Technologies primarily serves clients in Toronto and across the Greater Toronto Area. A little further than that? Our remote capabilities and Help Desk support teams can still provide you with IT support and expertise. Contact us today to see if we can help you in your area!

More about CG Technologies

CG Technologies is a 100% Canadian owned and operated business. Founded in 1996, we have built our brand upon a foundation of world class customer service, industry knowledge, and strong leadership. We believe a strong relationship between your company and ours is what creates the best IT solutions, which is why we continue to service 95% of our original client base.

We believe that IT shouldn’t be a pain for you. Let CG Technologies be your onsite technical support while you focus on growing your business.

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HEAD OFFICE

155 Romina Drive
Concord, Ontario, Canada
L4K 4Z9