Managed IT Services in Toronto and the GTA

Managed IT services designed with SMBs in mind.

When it comes to IT for your business, specific problems need specific solutions. That’s why when you choose managed IT services from CG Technologies, we will work as an extension of your team to ensure your solutions are right for your business. We take on any and all IT projects for businesses big and small, allowing you to focus on core business concerns and cut operational expenses without sweating over the technology that powers your performance.

We’re here to provide you with the types of services that facilitate growth, boost the effectiveness of your IT and infrastructure, and help you realize the full benefits of a high performing IT environment. Managed IT services means we’ll partner with you from the initial design phase to launch and rollout, and long afterward as you grow. You can count on us because we’re always there, offering 24-hour support to assist in the continued success of your IT systems. Our small-medium business clients come to us for our track record of industry know-how, in fact, we continue to serve 95% of our original client base after more than 20 years in business.

Explore our managed IT services in Toronto and the Greater Toronto Area.

Start-to-finish Managed IT

Our end-to-end managed services that help you every step along the way.

  1. Planning and Design
    One size does not fit all, and CG Technologies believes in custom solutions geared to your business’ specific needs and budget. We find the best custom solution to keep pace with your business demands and meet your goals.  In this phase, we’ll perform a robust diagnosis and needs analysis to determine the best course of action for your IT project.
  2. Launch and Troubleshooting
    We’ll take care of everything, and make sure there aren’t any surprises when the project is launched. We’ll implement industry-leading security systems to ensure a smooth launch, and the utmost protection during the process.
  3. Proactive Maintenance
    Our goal at CG Technologies is to bring our partners into a proactive IT model. With this approach, we can prevent and address issues and threats before they pose a risk to your business.
  4. 24/7/365 Support Teams
    We provide you with support that is 100% Canadian and acts as your full-service IT technical support team 24/7/365, without the cost of hiring and staffing resources in-house.

Our Managed IT Services Include:

How can we help you? Our managed IT solutions cover essentially every aspect of IT your business has, and the services and procedures created to take care of them. Talk to us about your next IT project, which may include:

  • LAN/WLAN configuration
    Allow your business devices to seamlessly connect and communicate on your network wirelessly, or over ethernet.
  • Product Procurement
    Rely on our expertise to design and lead you through an IT procurement strategy that secures the best possible systems to manage your growing business needs.
  • Server Virtualization
    Save money on IT costs by eliminating physical servers on site. Run your entire infrastructure or IT projects safely, and efficiently on the Cloud – fully managed.
  • Private Cloud Computing, Cloud Storage Solutions and Cloud Backup
    Get all the benefits of the Cloud without any of the risk. Turn to the experts for Cloud strategy, storage options and backup.
  • Email hosting
    SMBs turn to professional email hosting for peace of mind. Our email hosting services provide you with a robust set of features, and keep your communications safe with backups, archiving, online storage, whitelists and blacklists, and the ability to access your email from any device.
  • Threat Assessment and Disaster Recovery
    Our disaster recovery services focus on the IT that supports your critical business functions, keeping the essential aspects of your business up and running even in the event of a disruption.
  • 24-hour tech support
    Our support is never offline. Our clients rely on us for 24/7/365 support that always keeps their systems online.
  • Proactive Systems Monitoring and Alerting
    We work as your partner in IT, continuously monitoring your essential business systems and keeping your business running smoothly. We don’t “set and forget”, we are proactive in our optimization and support.

Benefits of Managed IT Services:

Managed IT Services will ensure that your business technology needs are being taken care of by professionals with the knowledge and training to provide the best solutions for your needs. CG Technologies offers proactive, flexible solutions that are tailored to your business and your budget.

  • Leave it to the experts, and we’ll help you grow. When you’re not spending time thinking about optimizing your core technologies, you can focus 100% on your business.
  • Keep the lights on, 24/7/365. For most SMBs, downtime is not an option. That’s why our SMB clients rely on us for round the clock and completely worry-free computer systems and network support.
  • Your key to security. Security is more important than ever, so why leave it to chance? Put it into safe hands and your data, systems, and network will be totally secure.
  • Your information is what powers your business. We take the role of security very seriously so that the information on which your business depends is safe.
  • Start cutting costs and running more efficiently. When you choose managed IT services, your expenses are predictable and totally scalable as you grow.

We partner with the very best in IT.

We know that the technology you use to power your business is critical. That’s why, our technology partners are some of the most reputable brands in technology. We only bring the very best solutions when it comes to technology, hardware, software and security to our clients.

View our technology partners

Managed IT FAQs

Q: How does Managed IT really help my business?

A: Managed IT services serve to complement your existing business by giving you the ability to operate strategically and prevent potential risks to your core systems. Fixed costs and scalable models allow our clients to cut IT costs and meet budget requirements.

Q: How much experience does your Support team have?

A: We’ve been in the business for over 20 years, and servicing clients with big and small needs for just as long. Our support team is 100% Canadian and has a track record of excellence for our clients. Just check out our testimonials to see how many clients rely and recommend us for our services!

Q: Why do I need proactive monitoring?

A: We know that technology is the backbone of your operations, and ultimately success. Our proactive monitoring and continuous maintenance model will keep your network running at its peak potential, allowing you to grow and scale. Proactive IT is proven to reduce the risk of failures and downtime. We’ll manage the overall health of your systems and provide technical support as if we were part of your team.

Q: Will you help us procure products and hardware?

A: Yes, we will help you get the right products and hardware for your IT solutions needs.  Our procurement specialists will consult with you to find the best hardware solution for your business needs and will properly advise you about the actual costs associated. This way you are not overspending on products you won’t need or underspending on products that you will rely heavily on.

Q: Where does CG Technologies provide service?

A: CG Technologies primarily serves clients in Toronto and across the Greater Toronto Area. A little further than that? Our remote capabilities and Help Desk support teams can still provide you with IT support and expertise. Contact us today to see if we can help you in your area!

More about CG Technologies

CG Technologies is a 100% Canadian owned and operated business. Founded in 1996, we have built our brand upon a foundation of world class customer service, industry knowledge, and strong leadership. We believe a strong relationship between your company and ours is what creates the best IT solutions, which is why we continue to service 95% of our original client base.

We believe that IT shouldn’t be a pain for you. Let CG Technologies manage your IT while you focus on growing your business.

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HEAD OFFICE

155 Romina Drive
Concord, Ontario, Canada
L4K 4Z9