We know that small-medium business owners need peace of mind that their essential technologies are up and running, 24/7/365. When you need the help, turn to the CG Technologies experts day or night. Whether it’s helping you support your own systems or with systems we host or manage for you, our 100% Canadian 24/7/365 Help Desk is available whenever you need it. Our Help Desk team is never “down”, and always staffed with knowledgeable professionals who can assist with any IT issue. We’re not just a voice over the phone. Our low turnover rate means our experts and your employees are familiar with each other, ensuring the best technical support relationship possible. We can get you back on track with immediate response anytime, day or night.
Explore our Help Desk services in Toronto and the Greater Toronto Area.
Q: What kind of support does CG Technologies offer?
A: We give you a choice with flexible support options. We offer both onsite and help desk support for our clients. Our Help Desk is available 24 hours a day, 7 days a week, every day of the year, and is staffed by IT professionals who can help you get back on track. Our Toronto and the GTA on-site support team offers flexible scheduling so that you can get the help you need whenever you need it.
Q: How much experience does your Help Desk services team have?
A: We’ve been in the business for over 20 years, and servicing clients with big and small needs for just as long. Our support team is 100% Canadian and has a track record of excellence for our clients. Just check out our testimonials to see how many clients rely and recommend us for our Help Desk services!
Q: Why do I need proactive monitoring?
A: We know that technology is the backbone of your operations, and ultimately success. Our proactive monitoring and continuous maintenance model will keep your network running at its peak potential, allowing you to grow and scale. Proactive IT is proven to reduce the risk of failures and downtime. We’ll manage the overall health of your systems and provide technical support as if we were part of your team.
Q: Where does CG Technologies provide service?
A: CG Technologies primarily serves clients in Toronto and across the Greater Toronto Area. A little further than that? Our remote capabilities and Help Desk support teams can still provide you with IT support and expertise. Contact us today to see if we can help you in your area!
CG Technologies is a 100% Canadian owned and operated business. Founded in 1996, we have built our brand upon a foundation of world class customer service, industry knowledge, and strong leadership. We believe a strong relationship between your company and ours is what creates the best IT solutions, which is why we continue to service 95% of our original client base.
We believe that IT shouldn’t be a pain for you. Let CG Technologies be your 24/7/365 technical support Help Desk while you focus on growing your business.
DON’T TAKE OUR WORD FOR IT
“Regardless of the project, big or small, CG Technologies has always been there with excellent advice and support”
“The professionalism, speed and courtesy with which they operate, even under pressure, is truly amazing”
“We’ve found during our 15 year partnership that CG Technologies is always willing to go the extra mile”
“Their commitment to customer services is unwavering”
“CG Technologies is at the top of the class. We would not hesitate to recommend them”
“If you’re looking for a group of experienced, reliable partners to manage your IT, look no further than CG Technologies”
“We have always found their service to be reliable, while also having the flexibility to fit our needs”
“Their commitment to customer support is unparalleled, and their technical expertise and knowledge is simply amazing”