Frequently Asked Questions

What Are IT Solutions?

IT solutions are essentially every IT need your business has, and the services and procedures created to take care of them. This includes things such as:

  • LAN/WLAN configuration
  • Product Procurement
  • Server Virtualization
  • Cloud Backup
  • Email hosting
  • Continued IT management
  • Threat Assessment and Disaster Recovery
  • 24-hour tech support

To see more of what we offer check out our IT services, or contact us today to see how we can help.

What Are the Benefits of Managed IT Services?

Using Managed IT Services will ensure that your business technology needs are being taken care of by professionals with the knowledge and training to provide the best solutions for your needs. This means you will have more time to focus on the growth and reach of your business, without having to worry about the technological needs.

CG Technologies offers proactive, flexible solutions that are tailored to your business and your budget.

What Sort of Support Does CG Technologies Offer?

We offer both onsite and help desk support for our clients. Our helpdesk is available 24 hours a day, 7 days a week, every day of the year, and is staffed by professionals who can help you get back on track.

Our on-site support team offers flexible scheduling so that you are able to get the help you need when you need it. Contact us for more information on the technical support we offer.

Where Does CG Technologies Provide Service?

CG Technologies serve Toronto and the Greater Toronto Area. Contact us today to see if we can help you

Will CG Technologies Procure Products and Hardware?

Yes, we will help you get the right products and hardware for your IT solutions needs.  Our procurement specialists will consult with you to find the best hardware solution for your business needs, and will properly advise you about the actual cost you should be putting out for your needs. This way you are not overspending on products you won’t need, nor underspending on products that you will rely heavily upon.

Read more about our product procurement services

Why Should I Use Cloud Back-Up Services?

Cloud backup is a very cost-efficient and secure way to keep your information safe.  There are less overhead costs with a cloud backup system, and the information is easily accessible to those with the proper permissions.

Cloud backups can also be performed automatically, saving you time and worry, and disaster recovery is much easier with the use of cloud backup services.

If you are looking for more information view or cloud backup page or contact us

How Does Unified Threat Management work?

Unified Threat Management is a plan that is created to ensure your business is protected from threats such as viruses, spam, and phishing.  We create this plan after doing a vulnerability assessment to see which areas of your network and infrastructure are at risk for an attack.  With this information, we can create a cost-effective and comprehensive plan that will safeguard your business.

Contact us to see when we can get started protecting your business

What Is Involved in a Security or Vulnerability Assessment?

For vulnerability assessments, we will look at the overall health of your systems. This includes checking your physical network security, LAN, and WIFI security, and the security procedures you have in place for your employees and data.

After an assessment, we will help you create and implement a plan to keep your business information and data safe, including the creation of a disaster recovery plan.

Can CG Technologies Help Setup an Onsite Virtualized Environment?

Yes, we can help set up your onsite server environment! Our onsite support team can come and help you set up and train your people, as well as provide ongoing support for your server needs.

If you are looking to switch over to a hosted server environment, we offer Enterprise grade networks, with scalable options to cover all budget and technical needs.

Can CG Technologies Help Setup Our Onsite Server Environment?

Yes, we can help set up your own onsite virtualized environment as part of our IT solutions services.  We will assist through the entire process, from initial consultation to setup, and we provide ongoing support for as long as you require it.

Contact us today to see how we can help you set up your virtualized environments