SERVICE OFFERINGS | Monitoring

If you're operating without a systems monitoring solution in place, then you are probably finding out about system outages/issues from your end users, your staff, or worse your clients.

With the CG Technologies Corp. (CGT) Monitor IT Service monitored devices will alert your IT support personnel of an outage or issue, often before there's been a significant impact and before any non-IT personnel even realize there is an issue. This means you can be working on a solution to your problem or have it solved before the first phone calls come in.

The Monitor IT Service will continuously monitor network attached devices (i.e. servers, routers, etc.); critical services running on your servers; your web site; your e-mail services; and Internet and Intranet devices 24 hours per day 7 days a week, ensuring that your network and devices are functioning properly.

Regardless of the devices being monitored, receiving notifications is a must. If a problem is detected, various alerts and notifications will be triggered to make sure you are aware of the problem immediately.

Our Monitor IT Service can satisfy your needs by allowing alerts and notifications to be sent to a large number of differing devices. With the Monitor IT Service, you can choose from various alert and notification options, either common to your entire installation or on a device by device basis. When you want to make sure you know there's a problem, the Monitor IT Service can trigger any or all of the following alert and notification methods.

  • Numeric Beeper
  • Alphanumeric Pager or Cellular Phone
  • E-mail
  • Audible Alarms
  • SNMP Trap

In addition, the service can perform the following functions:

  • Post messages to syslog servers
  • Post results to a web server
  • Restart an NT service that has stopped
  • Launch external applications
  • Each monitored item and alert utilizes a user defined schedule and alert frequency providing the ultimate solution to your system monitoring needs.

To find out more about our monitoring and alerting services, please call us at (905)737-2990 or e-mail us at sales@cgtechnologies.com or send us an inquiry.



  • Flexible Notification Options

  • 24-hour Support

  • Remote Problem Resolution

  • Automatically monitor servers, devices, and services

  • Receive alerts if custom-set thresholds are reached

  • Subscription based

 


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